Dovey/Dyfi Cottages & Aberdovey Holidays FAQs

Dovey/Dyfi Cottages & Aberdovey Holidays is a marketing agency and we do not own or manage any of the cottages listed on the website. Bookings made via us form a legal agreement directly between you and the property owner. 
 
Do You Supply Insurance?
Dovey/Dyfi Cotttages & Aberdovey Holidays do not provide holiday insurance. We strongly recommend that you take out holiday cancellation insurance to safeguard your holiday from any unavoidable reasons. These include any family illness, hospital appointments, weather related. We are unable to provide refunds.
 
Are Short Breaks Available?
Not all properties advertised are available for short breaks. When and where offered, the minimum number of nights you can book is 3. Most cottages/apartments only allow you to book short breaks for the following days:
 
Friday to Monday for a three night stay or Monday to Friday for a 4 night stay.
Saturday to Tuesday for a three night stay or  Tuesday to Saturday for  a 4 night stay.
 
Out of season (Nov-Dec) arrival dates may be more flexible nearer the time, although these exclude Sundays and any holidays. 
 
How Much Deposit Do I Have To Pay? 
A deposit of 30%  plus a non-refundable £24 booking fee (inc VAT) is required at the time of booking. The balance is payable 8 weeks before your arrival date. If your booking is made within 8 weeks then the full amount plus a non-refundable £24 booking fee (inc VAT) will be payable at the time of booking
 
How Do I Pay The Balance? 
If you paid your deposit by credit/debit card online and the option of automatic balance payment was selected, the balance will be automatically charged to the same credit/debit card used for the deposit on the due date. (8 weeks before your holiday starts). If this option was not selected, you will automatically receive a booking summary form nearer the time with a link to pay online. 
 
When Do I Receive My Arrival Instructions?
Once we receive the full payment for your holiday we will email you your arrival instructions. These include details for collecting the key, directions including  a map link, your manager/housekeeper contact number and comprehensive instructions. If you do not receive your instructions, you must inform us immediately.
 
Can the Owner supply additional car passes? 
These are annual car passes the owners have purchased from Gwynedd County Council, therefore they are unable to provide additional car passes for any of the cottages.